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Solving Problems & Complaints

Admin & Services · Intermediate · 11 words
The situation

Your hotel room has several problems and you need to sort them out at reception.

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Hay un problema con…
There's a problem with…
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No funciona…
… doesn't work
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Esto no es lo que pedí
This isn't what I ordered
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Exijo una solución
I demand a solution
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Quiero hablar con el responsable
I want to speak to the manager
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Pido una compensación
I'm asking for compensation
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No estoy satisfecho/a
I'm not satisfied
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Tengo derecho a…
I have the right to…
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La hoja de reclamaciones
Complaints form
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Lo voy a denunciar
I'm going to report it
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Sin cargo adicional
Without extra charge
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